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Frequently Asked Questions

Please see below for answers to common questions from our community

Fit & Age Guidelines
What ages and weights is The Nest Carrier suitable for?

The Nest Carrier is designed for babies from 7–35 lbs (3.2–15.8 kg)—from newborn snuggles to toddler adventures.

Does it fit all caregivers?

Yes. The adjustable waistband and crossable shoulder straps comfortably fit a wide range of body types.

Carry Positions & Ergonomics
What carrying positions can I use?

Use three safe positions: front inward-facing, front outward-facing (when baby has good head control, for 20min max), and back carry. See our user manual for more info on carrying positions.

Is The Nest Carrier ergonomic and hip-healthy?

Absolutely. It supports healthy hip and spine development, meets ASTM F2236 and CPSIA standards, and is a proud Baby Carrier Industry Alliance member.

Carrier Care
What is the carrier made from?

A premium cotton–linen blend—soft, breathable, and durable. Our fabrics are responsibly sourced from ethical suppliers.

How do I clean The Nest Carrier?

Machine wash on a gentle, cold cycle with mild detergent. Secure buckles before washing and air dry—do not tumble dry, bleach, or dry clean. Spot clean between washes.

Shipping & Returns
Orders, Shipping & Returns

Orders usually ship within 1–3 business days. You’ll receive tracking details once it’s on the way.

Do you offer free returns or exchanges?

Yes. Free returns and exchanges on unused carriers in original packaging within 30 days—we’ll provide a prepaid label.

Safe & Certified

Every carrier meets rigorous safety standards.

Free Shipping

Free shipping anywhere in North America

We’re Parents Too

Questions? You’ll always hear back from a real parent.