Care Instructions
How do I take care of my carrier?
Machine Washable: Use a gentle cycle with cold water.
Mild Detergent: Avoid bleach, fabric softeners, or harsh chemicals.
Fasten Buckles & Straps: Secure all buckles and Velcro before washing to prevent snagging.
Use a Laundry Bag: Optional, but helps protect hardware and fabric.
Air Dry: Lay flat or hang to dry—do not tumble dry to preserve fabric integrity and hardware.
Do Not Iron or Dry Clean: Heat or chemicals can damage materials.
Spot Clean: For small spills, wipe with a damp cloth between washes.
Shipping & Returns
Shipping & Returns
Fast Shipping: Orders typically ship within 1–3 business days. You’ll receive tracking information as soon as your carrier is on its way.
Returns & Exchanges: If your OLEN carrier is unused and in its original packaging, you may return or exchange it within 30 days of delivery. Customers are responsible for the cost of the return shipping label.
Simple Process: Just contact our support team within 30 days of delivery, and we’ll provide instructions for returning your carrier.
International Orders: Shipping times and rates vary by location. Duties or taxes may apply based on your country’s import regulations.
Sourcing & Materials
Responsibly Sourced Fabrics
Our cotton–linen blend is carefully chosen from suppliers who meet strict environmental and labor standards. By partnering with mills that prioritize sustainable farming practices and ethical working conditions, we ensure every carrier is made with respect for both people and planet.
Crafted With Careful Precision
Each OLEN carrier is produced in small batches to maintain quality and reduce waste. Our manufacturing partners follow fair-wage policies and safe working environments, so every piece is made with integrity from start to finish.
Designed for Longevity
We use durable materials and timeless colors to create carriers that grow with your baby and stand the test of time. Fewer replacements mean less waste—an intentional choice to support families and the environment for years to come.